1. Hilfiker D. Facing our mistakes. New England journal of medicine. 1984;310(2):118-22. PMID:
6690918
2. Levinson W, Dunn P M. A piece of my mind. Coping with fallibility. The Journal of the American Medical Association. 1989;261(15):2252. PMID:
2926972
3. Wu AW. Medical error: the second victim: The doctor who makes the mistake needs help too. The British Medical Journal. 2000;320(7237):726-7. PMID:
10720336
4. Seys D, Wu AW, Van Gerven E, Vleugels A, Euwema M, Panella M, et al. Health care professionals as second victims after adverse events: a systematic review. Evaluation & the Health Professions. 2013;36(2):135-62.
5. Mira JJ, Carrillo I, Lorenzo S, Ferrús L, Silvestre C, Pérez-Pérez P, et al. The aftermath of adverse events in Spanish primary care and hospital health professionals. BMC Health Services Research. 2015;15(1):151.
6. Scott SD, Hirschinger LE, Cox KR, McCoig M, Brandt J, Hall LW. The natural history of recovery for the healthcare provider "second victim" after adverse patient events. Quality & safety in health care. 2009;18(5):325-30. PMID:
19812092
10. Quillivan RR, Burlison JD, Browne EK, Scott SD, Hoffman JM. Patient safety culture and the second victim phenomenon: connecting culture to staff distress in nurses. The Joint Commission Journal on Quality and Patient Safety. 2016;42(8):377-86. PMID:
27456420
11. West CP, Huschka MM, Novotny PJ, Sloan JA, Kolars JC, Habermann TM, et al. Association of perceived medical errors with resident distress and empathy: a prospective longitudinal study. The Journal of the American Medical Association. 2006;296(9):1071-8. PMID:
16954486
12. Ozeke O, Aras S, Baser K, Sen F, Kirbas O, Cay S, et al. Defensive medicine due to different fears by patients and physicians in geriatric atrial fibrillation patients and second victim syndrome. International Journal of Cardiology. 2016;212:251-2. PMID:
27054498
14. The Joint Commission. Quick safety: supporting second victims [Internet]. Illinois, United States of America: The Joint Commission; 2018 [cited 2023 Apr 13]. Available from: www.jointcommission.org/assets/1/23/Quick_Safety_Issue_39_2017_Second_victim_FINAL2.pdf.
20. Lee SS, Huh JH, Koo MS, Kim SH, Woo MH, Nam SM, et al. Investigation of working conditions of hospital nurses [Internet]. Seoul: Korea: Hospital Nurses Association; 2019 [cited 2023 Apr 13]. Available from:
https://khna.or.kr/home/pds/utilities.php.
21. Van Pelt F. Peer support: healthcare professionals supporting each other after adverse medical events. Quality & safety in health care. 2008;17(4):249-52. PMID:
18678720
22. Shapiro J, Galowitz P. Peer support for clinicians: a programmatic approach. Academic Medicine. 2016;91(9):1200-4. PMID:
27355784
23. Scott SD, Hirschinger LE, Cox KR, McCoig M, Hahn-Cover K, Epperly KM, et al. Caring for our own: deploying a systemwide second victim rapid response team. Joint Commission Journal on Quality and Patient Safety. 2010;36(5):233-40. PMID:
20480757
26. Krzan KD, Merandi J, Morvay S, Mirtallo J. Implementation of a "second victim" program in a pediatric hospital. American journal of health-system pharmacy. 2015;72(7):563-7. PMID:
25788510
28. Merandi J, Winning AM, Liao N, Rogers E, Lewe D, Gerhardt CA. Implementation of a second victim program in the neonatal intensive care unit: an interim analysis of employee satisfaction. Journal of Patient Safety and Risk Management. 2018;23(6):231-8.
30. Dukhanin V, Edrees HH, Connors CA, Kang E, Norvell M, Wu AW. Case: a second victim support program in pediatrics: successes and challenges to implementation. Journal of Pediatric Nursing. 2018;41:54-9. PMID:
29395793
31. Moran D, Wu AW, Connors C, Chappidi MR, Sreedhara SK, Selter JH, et al. Cost-benefit analysis of a support program for nursing staff. Journal of Patient Safety. 2020;16(4):e250-4. PMID:
28452914
33. Trent M, Waldo K, Wehbe-Janek H, Williams D, Hegefeld W, Havens L. Impact of health care adversity on providers: Lessons learned from a staff support program. Journal of Healthcare Risk Management. 2016;36(2):27-34. PMID:
27547876
34. Bohnen JD, Lillemoe KD, Mort EA, Kaafarani HMA. When things go wrong: the surgeon as second victim. Annals of Surgery. 2019;269(5):808-9. PMID:
30480564
36. Johnson B. Code Lavender: Initiating holistic rapid response at the cleveland clinic. Beginnings. 2014;34(2):10-1.
37. Stone RSB. Code Lavender: A tool for staff support. Nursing. 2018;48(4):15-7.
38. Davidson JE, Graham P, Montross-Thomas L, Norcross W, Zerbi G. Code Lavender: Cultivating intentional acts of kindness in response to stressful work situations. Explore. 2017;13(3):181-5. PMID:
28668136