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Journal of Korean Society Quality Assurance Health Care 1999;6(Suppl DB Error: no such field): 150.
Published online May 30, 1999.
종합병원의 비용절감과 업무개선을 위한 중앙공급실의 활동
송규남1, 송선옥2, 황운순1, 구본업2, 최혜숙1, 이상윤1
1영남대학교 의료원 중앙공급실
2영남대학교 의과대학 마취과학교실
Case Report on the Activities for Cost Reduction and Performance Improvement in the Central Supply Room in A University Hospital
Kyu Nam Song1, Sun Ok Song2, Un Soon Hwang1, Bon Up Koo2, Hye Sook Choi1, Sang Yun Lee1
1Central Supply Room, Yeungnam University Hospital
2Department of Anesthesiology, College of Medicine, Yeungnam University
Because hospitals had to faced with financial hardship, we have to have more effective hospital management. In this study, we tried to improve job performance and to reduce cost maintaining safety in fields of patients care.
Central Supply Room(CSR) staffs taught strategy of material cost reduction to middle level managers and staffs 14 times. All staffs and voluntary service workers, working in 33 nursing units, participated in this activity. We developed questionnaire to check the degree of participate in cost reduction activity and job performance in CSR, and quality improvement in the wards. Two hundred questionnaires were distributed and 197 returned.
Because CSR staffs developed new items and every item was managed at each department, stocks of each department were reduced. Overall, by comparing before and after cost reduction activity, almost 1.2 billion won reduced for one year. Staffs' loyalty and spirits of cost reduction were improved by changing clothes and duty environment. Furthermore, these activity improved patients' satisfaction.
We suggest that CSR activity in a university hospital contributes to improve job performance and to reduce cost without any problem in patient care.
Key words Cost reduction;Performance;Central supply room;Quality assurance;


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